Link: http://justamazinglife.com/the-etiquette-advantage-in-business-third-edition-personal-skills-for-professional-success-by-peter-post-pdfepub/
The Etiquette Advantage in Business, Third Edition: Personal Skills for Professional Success by Peter Post
Publisher: William Morrow; 3 edition (May 13, 2014)
Completely revised and updated, the third edition of the Posts’ The Etiquette Advantage in Business is the ultimate guide professionals need to navigate everyday and unusual situations in the office—the key to professional and personal success.
Today, more than ever, good manners mean good business. The Etiquette Advantage in Business offers proven, essential advice, from resolving conflicts with ease and grace to building productive relationships with colleagues at all levels; from successfully networking to winning clients and closing deals. It also offers up-to-date guidance on pressing issues, including ethics, harassment in the workplace, privacy, e-mail and social media dos and don’ts, and knowing how and when to take responsibility for mistakes.